Charlene Zietsma

Associate Professor of Management
Department: Management and Organization
Office: 416 Business Building
Phone: 814-865-2643
Fax: 814-863-7261
Member of Faculty Since: 2017


Charlene Zietsma is Associate Professor, and John & Becky Surma Dean's Research Fellow, Management and Organization at the Smeal College of Business, Pennsylvania State University.  She earned her doctorate at the University of British Columbia, Canada.

Charlene focuses on contexts involving significant, large-scale change.  She studies institutional work, institutional change processes, social and sustainable entrepreneurship and social emotions usually in the context of social and ecological issues and social movements.  Charlene is also leading an international research project focusing on managing entrepreneurial firms through rapid growth.  She has lectured extensively on these topics in a number of countries around the world and her work has been published in Administrative Science Quarterly, Academy of Management Journal, Academy of Management Review, Organization Science, Organization Studies, Journal of Business Venturing and othersIn 2016, she was awarded the ASQ Scholarly Contribution Award for the paper published in 2010 that has had the most significant impact on the field of organization studies.  She is a Senior Editor for Organization Studies, has been guest editor for special issues in Business & Society, Research in the Sociology of Organizations, Strategic Organization and Organization Studies, and serves on the editorial board for several other journals. Charlene has held a Chair of Excellence at Universidad Carlos III, Madrid, as well as visiting scholar appointments at the University Technology Sydney, University of Sydney, Queensland University, Queensland University of Technology and the University of Liverpool


Institutional change, organizational field dynamics, emotions and institutions, social and sustainable innovation, entrepreneurial processes, entrepreneurial growth

Publication List

G.Fan & C. Zietsma, "Constructing a shared governance logic: The role of emotions in enabling dually embedded agency", Academy of Management Journal, Forthcoming,

Toubiana, M. & Zietsma, C., "The message is on the wall: Emotions, social media and the dynamics of institutional complexity", Academy of Management Journal, June 2017, 60, pp.922-953.

Toubiana, M., Greenwood, R., Zietsma, C., "Beyond ethos: Outlining an alternate trajectory for emotional competence and investment", Academy of Management Review, June 2017, 42, pp.551-556.

C. Zietsma, P. Groenewegen, D. Logue, & C.R. Hinings, "Field or fields? Building the scaffolding for cumulation of research on institutional fields", Academy of Management Annals, 2017, 11, pp. 391-450.

Hinings, C.R., Logue, D., & Zietsma, C., "Fields, governance and institutional infrastructure", SAGE Handbook of Organizational Institutionalism, 2nd edition, 2017, 11, pp.163-189.

Vermeulen, P., Zietsma, C., Greenwood, R. & Langley, A., "Strategic responses to institutional complexity (Introduction to the special issue)", Strategic Organization, November 2016, 14, pp.277-286.

Raaijmakers, A.G.M., Vermeulen, P.A.M., Meeus, M.T.H. & Zietsma, C., "I need time! Exploring pathways to compliance under institutional complexity", Academy of Management Journal, January 2015, 58, pp.85-110.

McKague, K., Zietsma, C. & Oliver, C., "Building the social structure of a market", Organization Studies, August 2015, 36, pp.1063-1093.

Leung, A., Zietsma, C. & Peredo, A.M., "Revolution of the middle-class housewives: Identity work as a process for embedded change", Organization Studies, March 2014, 35, pp.423-450.

an Wijk, J. Stam, W., Elfring, T. & Zietsma, C., den Hond, F., "Activists and incumbents structuring change: The interplay of agency, culture and networks in field evolution", Academy of Management Journal, March 2013, 56, pp.358-386.

Zietsma, C. & Tuck, R., "). First, do no harm: Evaluating resources for teaching social entrepreneurship", Academy of Management Learning and Education, June 2012, 11, pp.512-517.

Zietsma, C. & Lawrence, T., "Institutional work in the transformation of an organizational field: The interplay of boundary work and practice work", Administrative Science Quarterly, June 2010, 55, pp.189-221.


PhD, Organizational Behavior, University of British Columbia, 2003

MBA, Strategy and Human Resources, Simon Fraser University, 1996

BA, Psychology, Minor in Economics, Wilfrid Laurier University, 1985